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When looking for a professional office design and fit out company, you need to be confident in its abilities. After all, you need to know your money is being invested well and you’re going to get the best results from the changes you make.

So, what do you need to consider?

What projects have they worked on?

By this point, you have probably done your research on what to start thinking about when getting an office refurbishment. If not, you may want to see if the company has an office refurbishment guide.

You may have an idea of what sort of thing you would like for your office space and maybe a few ideas on how you want your office designed.

Firstly, you want to make sure your chosen design and refurbishment company has done similar projects in the past. Does it showcase its case studies for you to browse? Do you like what you see? Does it provide you with confidence they will be able to handle your office refurbishment project?

Qualifications and Experience

What are their qualifications as an office design and refurbishment company? Is it ISO certified for both 9001 and 14001? Is it classed as a safe contractor or accredited? You may find the answers to these questions on its website. But it's always worth asking if you can’t.

What do other people think of the services the company provides? When making any form of investment you want to know other customers have been happy with the service provided and this is no different.

If the company has testimonials and reviews on their website, that’s great, especially when they are brands you recognise. But it is also worth searching for other reviews, like on Yell or Google too.

Understanding your business

It’s all about you, not them. You should feel confident that every decision made about the design process and how the work is carried out has your business at heart.

When looking at refurbishing your office, you need to ask, “Do they understand how my business works and how the different departments work together? Will this company's ideas create a better working environment?"

It may be that by explaining how your different departments collaborate, your new office design can be made more efficient to reduce the distance between key teams working together, saving time and allowing more time to focus on the job at hand.

Do you feel the chosen company will be able to reflect your brand's personality, enthusiasm for the services and products you provide and bring your business to life? Will they reflect your tone of voice? Most importantly, can they deliver what you want within your budget?

Stand out from the competition in 3 simple steps

Benefit from a fresh and amazing new look for your workplace in just three steps:

  1. Arrange an appointment
  2. We create a unique design for you
  3. We install your fresh, new look

Customer Promises and Guarantees

It’s good to have reassurances the services you required are guaranteed. Does the commercial design and refurbishment company have a customer promise or guarantee that makes you feel more confident in employing its services?

Simplicity and Ease for You

You want to know you are employing experts, not cowboy builders. To make life as simple as possible, you need a company that will work with you and do all of the heavy lifting. Does the office refurbishment company have a good communication process with its customers?

What technology does the company use for its measurements and designs to ensure accuracy? Some may only provide 2D drawings, is this enough for your project? Or would you like to take a virtual walk around your new 3D office design before anyone starts working on your building?

If you like to be kept in the loop, will they update you as much as you feel comfortable with? Or would you rather leave them to it and only hear from them at set intervals? A good fit out and refurbishment company will adapt its way of working to ensure you as the customer are happy with the level of communication.

APSS has more than 20 years of experience in the commercial interior design and fit out industry working within different sectors across the country. It focuses on helping its clients create amazing workspaces for their staff and create a lasting impression on their visitors.


We listen to your needs and suggest ways to improve your workspace so you stand out from the competition


Commercial Office Design and Space Planning Services

Our expert team specialise in quality and affordable office design services from start to finish.

Commercial Office Design and Space Planning Services

Commercial Fit Out & Refurbishment Services

Impress clients with a brand-new workspace that shows off your company’s brand and personality

Commercial Fit Out & Refurbishment Services