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How to create a welcoming healthcare waiting room

  • modern healthcare waiting room with lovely interior styling

    modern healthcare waiting room with lovely interior styling

Created on: 11th June 2019

Do you run a medical or healthcare practice with private patients?

If so, are you doing everything to make your waiting area as comfortable as possible? 

Whether you are a private dentist, physiotherapist, chiropractor or doctor’s surgery you will want to ensure that your healthcare interior is the best it can be.

Your patients will quite likely be paying multiple visits to your business, so you want to make sure they feel welcomed and looked after each time.

As a patient’s visit generally starts in the waiting room, we have listed some points for you to consider when planning or renovating this particular space:

Comfortable features

Nobody wants to wait in a room with uncomfortable plastic seats, terrible lighting and shoddy looking walls and carpets. After all, your patients are probably going to be paying a premium to be at your business and make use of your services.

Take inspiration from interior design magazines, hotels and restaurants, and try to create a space that will make your patients feel at ease and relaxed.

Sumptuous rugs, plush sofas, cushions, stylish coffee tables and modern drink-making facilities are all things that should be considered to make a more welcoming and enjoyable environment.  


When considering colour shades for your medical interior, there are many factors involved in the decision-making process.

Different colours are proven to have a strong impact on a human’s emotional and phycological triggers, so you want to ensure that you don’t cause any feelings of stress, worry or anxiety while patients are in your care.

Warm, neutral palettes of pale grey, lemon and pale green can all help to create a sense of relaxation and calm to a waiting area. Avoid bright reds, oranges and purples, which could have the opposite effect and make a patient feel uneasy and agitated.

Similarly, streaming some spa-like music through a sound system could further induce a sense of zen amongst your clients.

Attention to detail

The difference between an okay waiting room and an exceptional waiting room is all in the attention to detail.  

Small touches like a complimentary drink’s fridge, beautiful pictures on the wall, motivational quotes, a well-maintained fish tank or luxury reading material can all make a good impression as well as making a patient’s waiting time seem shorter and less of a burden.

You can also ease the stress from parents visiting with small children, by offering a small area for children to play or be entertained. A space to draw, colour, read, or play with nice, clean toys will be much appreciated by mums and dads who might otherwise dread visiting the dentist or doctor with their child!

Next: Education interior refurbishments – ideas to consider 

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